Refund Policy

1.Overview

At GoPostNow, we strive to provide a high-quality AI-powered social media planning and management platform. Due to the digital nature of our Services and the immediate access provided to platform features, subscriptions and purchases are generally non-refundable once the Service has been accessed or used.

By purchasing a subscription or service from GoPostNow, you acknowledge and agree to this Refund Policy.

2.Subscription Fees

All subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select.

Unless otherwise stated in a specific promotional offer, subscription payments are non-refundable after payment has been processed and access to the platform has been granted.

3.Refund Eligibility

4.Limited Refund Window

Refund requests submitted within seven (7) days of purchase may be considered if account usage remains minimal. GoPostNow reserves the right to deny refunds where platform resources have been substantially consumed.

Usage indicators may include, but are not limited to:

• AI content generations
• Social media posts created or scheduled
• Image and video generations
• Campaign creation and execution
• Connected social media accounts
• Content exports or downloads
• Analytics and reporting usage
• Other platform resources and credits consumed

Refund eligibility is determined at GoPostNow’s sole discretion based on account activity and resource consumption.

5.Non-Refundable Situations

Refunds will generally not be provided in the following situations:

• The account has been accessed or used after purchase.
• AI credits, content generations, publishing features, image or video generation features, or other platform resources have been consumed.
• You forgot to cancel your subscription before renewal.
• You changed your mind after purchase.
• You no longer need the Service.
• You did not use the Service during your subscription period.
• You are dissatisfied with AI-generated results while the platform functions as intended.
• Social media performance, engagement, reach, traffic, leads, or sales outcomes did not meet expectations.

6.Free Trials & Promotional Offers

Where a free trial, free credits, or promotional access period is offered, you are encouraged to evaluate the platform before making a purchase.

Once a paid subscription begins, standard refund rules apply.

7.Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing period.
• No refunds will be issued for unused time remaining in the billing cycle.
• Future renewals will be stopped.

8.Annual Plans

Annual subscriptions may provide discounted pricing compared to monthly plans.

Unless required by applicable law, annual subscription payments are non-refundable once platform access has been granted and the account has been used.

9.Chargebacks

We encourage customers to contact our support team before filing a chargeback so we can attempt to resolve the issue. Initiating a chargeback without first contacting our support team may result in:

• Temporary suspension of account access.
• Permanent account termination.
• Restriction from future purchases.

10.Abuse Prevention

To protect against fraud, abuse, and excessive resource consumption, GoPostNow reserves the right to deny refund requests where:

• Significant platform usage has occurred.
• AI generations or credits have been consumed.
• Content has been created, exported, or published.
• Multiple refund requests have been made by the same customer.
• We reasonably believe the request is fraudulent, abusive, or intended to obtain services without payment.

11.Our Discretion

While this policy outlines our general approach, GoPostNow reserves the right to review refund requests on a case-by-case basis and to issue refunds, credits, or alternative resolutions at our sole discretion.

12.Contact Us

For billing questions or refund requests, please contact our support team: